Launceston Blinds Canvas & Awnings is a Tasmanian owned and operated business which was first established in 2005. New owners Kerry and Dale Arnold took over the business in 2017 and during this time, they have undergone a rebrand and business name change. Formally known as ‘Drummond Blinds & Canvas’, both Kerry and Dale felt the name change was a necessary requirement for the profiling of their business. We spoke to owner Dale Arnold for our latest Fashionline Member Profile.
Who makes up your team?
Our team consist of six team members, myself (Dale), Jeff and Hans, we focus on exterior window furnishings and Kerry (my wife), Brett and Lisa focus on interior treatments.
What’s special about their service?
We pride ourselves on our ability to problem solve, there is not a problem that we cannot solve. Our team thoroughly understands the needs of our clients and we go to great efforts to ensure that our customers are happy with the final product.
Which products do you specialise in?
We are a specialist in all of our window treatments, but in particular our roller blinds and vertical panel slides have been proven a popular choice with our customers.
Our external blinds are equally as popular, a lot of our customers approach us for help with their outdoor entertaining areas, we often suggest our exterior shutters and a range of awning products.
What geographical areas do they cover?
We are based in Launceston and serve the Launceston area as well as the surrounding areas such as Ross, Scottsdale and Port Sorel.
Is there anything new that you’re working on or bringing in this year you would like to mention?
We recently changed our business name and refreshed our logo, so with that, we have designed and executed a new website that exudes the same look and feel.
Our goal this year is to work on our social media presence, we are planning on doing this with regular up to date and interesting Facebook posting, as well as interacting with our customers. Our overall goal is to bring more awareness to our brand.
What is your ‘point of difference’ in your local industry?
We really pride ourselves on our problem-solving skills. We enjoy interacting with our customers and showing our willingness to achieve the look and feel they are aiming for.
What do you love most about working in the window furnishing industry?
We enjoy interacting with our customers on a daily basis, helping them with their needs and exceeding their expectations.